Our Professional Service Firm Marketing Research
Expertise Marketing's research provides professional
service firm leaders with valuable insights that help
them learn more about how firms like theirs approach
similar problems, which approaches work, and which
to avoid. Our studies’ participants have included
firms across a broad spectrum of consulting specialties,
accounting, law, executive search, architecture, engineering,
construction, and general contracting.
2008:
How well do Marketing and Business Development work
with other operations, like IT, HR, Legal and more?
2008:
Are PSF Marketing and Business Development Functions
Stuck in a Rut?
2008:
Do PSF fee-earners WANT to Market & Sell?
2006: Increasing
Marketing Effectiveness at Professional Firms
Research Conducted for the Book Marketplace
Masters
For five consecutive years (1997-2001), in collaboration
with many of the trade associations that represent
the major professional services, Expertise Marketing
LLC conducted an annual practitioner-oriented cross-sector
study of professional service marketing perceptions,
practices and performance. The findings from these
studies served as the foundation for the book Marketplace
Masters: How Professional Service Firms Compete to
Win. Click below for a summary of each study.
Becoming
More Market Driven: How Are Professional Service Firms
Getting Closer to their Clients? © 2001
Case Studies
in Becoming More Market Driven © 2001
Differentiation:
How Are Professional Service Firms Using it to Compete?
© 2000
Case
Studies in Professional Service Firm Differentiation
© 2000
Technology
and Marketing: A Comparison of Professional Service
Firms and Industries © 1999
Measuring
the Effectiveness of Your Promotional Vehicles ©
1998
The Marketing
Balancing Act: Planning or Promotion? © 1997
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